I just wanted to take a couple of minutes to tell you how great Emily Powell and her staff are. Last Friday, we had my son’s rehearsal dinner at the club. It could not have gone better. There were so many complements about the club and the service for the event. Of course none of this could have happened without plenty of prior planning and coordination. My wife , Kathy worked closely with Emily to bring it to fruition. Emily and Sarah were never to busy, never found any detail to small and were very forthcoming with good suggestions to make the event better. Kathy was totally effusive for her praise of the support she received. The end product was outstanding.
Please pass on my appreciation for the outstanding work of Emily, Sarah and the staff.
Dear Mr. Panagopoulos
My name is Erin Cheely and I was married at Hermitage Country Club on March 6, 2010. I am writing to thank you and your staff, and in particular, Emily Powell, for the hard work in making my wedding a success.
I initially booked my date and communicated with Annette Gregori. A few months later I found out that Annette was leaving the Hermitage to pursue other opportunities, and Emily would be my new contact. I understood that Emily had been with the Hermitage for quite some time and Annette assured me that I would be left in “good hands”. Annette couldn’t have been more correct.
I communicated with Emily frequently prior to the wedding either face to face or over email. Emily was very welcoming and responded to all of my questions timely. She definitely went above and beyond her normal job duties. She reminded me of tasks I needed to complete outside of the reception and even typed up my place cards for my guests. Emily made sure any request I had was met; as if it was her own wedding.
The ceremony was in order and went on schedule. The cocktail room and fireside lounge was set up perfectly and was really accommodating to the guests and wedding party. I had asked Emily if we could have drinks and appetizers in the lounge as the wedding party waited for the guests to proceed in the ballroom. This request definitely exceeded my expectations. Our drinks and appetizers were ready right when we walked in and there were plenty of refills! As far as the reception, everything was set up perfectly from the tables and linens to the buffet line and bars. Emily and I discussed a timeline of events for the evening and everything went as planned. My family and friends felt very welcome and cannot stop raving about how wonderful everything was! The food, staff, and entire experience were above my expectations and Emily is the reason why everything turned out as it did.
I would definitely recommend the Hermitage Country Club to others due to my positive experience with Emily. Thank you again for an unforgettable wedding. I will remember this day for the rest of my life.
I just wanted to let you know how much we enjoyed my parents' 70th Anniversary luncheon. Your staff was very professional, let friendly and accommodating. Emily was a joy to work with because, nothing I wanted was a problem or too much trouble. The menu I selected was prepared and presented beautifully. Everyone commented on how delicious everything tasted.
Thanks again for a lovely event.
I wanted to let you know what a wonderful job Emily and the rest of the HCC staff did to help with the Goochland Education Foundation’s Annual Gala in May. The event was fantastic, received rave reviews from our guests and helped us raise more than $25,000 for our foundation! Hermitage was an excellent choice for our venue, and I’m so glad we could make the move to the club this year.
I would like to single out Emily for her outstanding work in helping us move this event to Hermitage. She was able to work with our budget, needs and many specific requests to make this fabulous evening come off without a hitch. We truly appreciated her attention to detail and patience with our gala committee as we planned this event. I am positive it wouldn’t have been as successful as it was without her guidance.
The rest of the Hermitage staff that helped us, from Chef to set‐up helpers to bartenders, went above and beyond to make this a great event. I was so impressed with everyone’s positive attitude and outstanding customer service, and won’t hesitate to recommend Hermitage as a venue to anyone who asks!
Thanks again for all of your help with our gala!
We just wanted to thank you and all of the staff for the outstanding wedding reception at the Club. From the first time Cory and Colleen visited with Emily Powell, there was never a doubt where they wanted their reception to be held. Emily was incredibly helpful and flexible working with them (and the rest of us meddlers). Never was there a question that went unanswered or a request that went unmet.
The staff did an outstanding job setting everything up. Cory and Colleen and their attendants especially enjoyed the privacy given to the wedding party in the Founders Room (a very nice touch). The cocktail reception for the guests in the Williamsburg Terrace was perfect, in particular the access to the wrap around porch (on what turned out to be a beautiful sunny afternoon). Lastly, the Virginia Ballroom looked great and the food (especially the Salmon) and service was excellent. By the way, we took note of the fact that Emily pitched in as a server during the event. Thankfully (and despite our best efforts), we didn’t burn the Club to the ground or cause any serious injury with the huge sparklers that were used as a send off for the newlyweds.
The next day, we returned to the Club to pick up all of our belongings and the staff took the initiative to make themselves available and carry everything out to the car. Very thoughtful!
We can say without hesitation that the Club added to the pride we felt that day. Our guests were unanimously impressed with the facilities and complimentary of the food and service. Everyone had a great time (yes, the open bar helped)! Please pass along our thanks to all of staff. Thanks again!
–Mark & Joni N.
Wanted to let you know how helpful Emily was in setting up my mother's 85th bday party. She even volunteered to come back to the club to take some photos for us and made my mother feel very special. She went above and beyond.
Sue was our server that evening and did a wonderful job too. Please let them know how much we appreciate their help.